{"id":5182,"date":"2021-04-15T15:48:47","date_gmt":"2021-04-15T13:48:47","guid":{"rendered":"http:\/\/xalution.reingold.media\/?page_id=5182"},"modified":"2024-09-05T15:08:33","modified_gmt":"2024-09-05T13:08:33","slug":"support","status":"publish","type":"page","link":"https:\/\/www.xalution.com\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8220;&#8220; row_type=&#8220;row&#8220; use_row_as_full_screen_section=&#8220;no&#8220; type=&#8220;full_width&#8220; angled_section=&#8220;no&#8220; text_align=&#8220;left&#8220; background_image_as_pattern=&#8220;without_pattern&#8220;][vc_column el_class=&#8220;hide770&#8243;]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"support\" data-id=\"16\" id=\"SR7_16_1\" class=\"rs-ov-hidden\" data-version=\"6.7.41\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_16_1-15\" data-key=\"15\">\n\t\t\t\t\t\t\t<sr7-bg id=\"SR7_16_1-15-4\" class=\"sr7-layer\"><noscript><img decoding=\"async\" src=\"http:\/\/www.xalution.com\/wp-content\/uploads\/2021\/04\/Header_Support-2.jpg\" alt=\"xalution ist der Microsoft Dynamics 365 Partner f\u00fcr agile ERP-, Supply Chain- und Finance &amp; 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row_type=&#8220;row&#8220; use_row_as_full_screen_section=&#8220;no&#8220; type=&#8220;full_width&#8220; angled_section=&#8220;no&#8220; text_align=&#8220;left&#8220; background_image_as_pattern=&#8220;without_pattern&#8220; el_class=&#8220;show770&#8243; z_index=&#8220;&#8220;][vc_column]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"support-mobil\" data-id=\"25\" id=\"SR7_25_2\" class=\"rs-ov-hidden\" data-version=\"6.7.41\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_25_2-33\" data-key=\"33\">\n\t\t\t\t\t\t\t<sr7-bg id=\"SR7_25_2-33-4\" class=\"sr7-layer\"><noscript><img decoding=\"async\" src=\"http:\/\/www.xalution.com\/wp-content\/uploads\/2021\/04\/Header_Support-2.jpg\" alt=\"xalution ist der Microsoft Dynamics 365 Partner f\u00fcr agile ERP-, Supply Chain- und Finance &amp; Operations-L\u00f6sungen\" title=\"xalution | Your experts for agile solutions &#8211; Deutschland | Schweiz | Tschechien | Slowakei\"><\/noscript><\/sr7-bg>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_25_2-33-1\" class=\"sr7-layer\">Kompetent unterst\u00fctzt,<br \/>\nt\u00e4glich erreichbar.<\/sr7-txt>\n\t\t\t\t\t\t\t<sr7-txt id=\"SR7_25_2-33-2\" class=\"sr7-layer\">Der Support unserer Berater und Entwickler garantiert  stabile Prozesse und schnelle Probleml\u00f6sungen.<br \/>\n<\/sr7-txt>\n\t\t\t\t\t\t\t<a id=\"SR7_25_2-33-3\" class=\"sr7-layer\" href=\"\/de\/support\/#kontakt\" target=\"_self\">Kontaktieren Sie unseren Support!<\/a>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_25_2-202\" data-key=\"202\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/www.xalution.com\/wp-content\/uploads\/2021\/04\/Header_Support-2.jpg\" data-libid=\"5907\" data-lib=\"medialibrary\" alt=\"xalution ist der Microsoft Dynamics 365 Partner f\u00fcr agile ERP-, Supply Chain- und Finance &amp; Operations-L\u00f6sungen\" title=\"xalution | Your experts for agile solutions &#8211; Deutschland | Schweiz | Tschechien | Slowakei\" width=\"0\" height=\"0\" data-dbsrc=\"Ly93d3cueGFsdXRpb24uY29tL3dwLWNvbnRlbnQvdXBsb2Fkcy8yMDIxLzA0L0hlYWRlcl9TdXBwb3J0LTIuanBn\"\/>\n\t\t\t\t\t<\/image_lists>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\tSR7.PMH ??={}; SR7.PMH[\"SR7_25_2\"] = {cn:100,state:false,fn: function() { if (_tpt!==undefined && _tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_25_2\",el:[1024,1024,1024,1024,720],type:'hero',shdw:'0',gh:[1024,1024,1024,1024,720],gw:[768,768,768,768,480],vpt:['-200px&#039;,&#039;-200px&#039;,&#039;-200px&#039;,&#039;-200px&#039;,&#039;-200px'],size:{fullWidth:true, fullHeight:true},fho:'',mh:'0',onh:0,onw:0,bg:{color:'{\"orig\":\"transparent\",\"type\":\"solid\",\"string\":\"transparent\"}'}});   SR7.PMH[\"SR7_25_2\"].state=true;} else if(SR7.PMH[\"SR7_25_2\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_25_2\"].fn,19);}};SR7.PMH[\"SR7_25_2\" ].fn();\n\t\t\t\t<\/script>\n[\/vc_column][\/vc_row][vc_row css_animation=&#8220;&#8220; row_type=&#8220;row&#8220; use_row_as_full_screen_section=&#8220;no&#8220; type=&#8220;full_width&#8220; angled_section=&#8220;no&#8220; text_align=&#8220;left&#8220; background_image_as_pattern=&#8220;without_pattern&#8220;][vc_column][vc_empty_space height=&#8220;150px&#8220;][\/vc_column][\/vc_row][vc_row css_animation=&#8220;&#8220; row_type=&#8220;row&#8220; use_row_as_full_screen_section=&#8220;no&#8220; type=&#8220;grid&#8220; angled_section=&#8220;no&#8220; text_align=&#8220;left&#8220; background_image_as_pattern=&#8220;without_pattern&#8220; z_index=&#8220;&#8220;][vc_column width=&#8220;1\/6&#8243;][\/vc_column][vc_column width=&#8220;2\/3&#8243;][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\">Support<\/h1>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: center;\">xalution ist Ihr starker Partner in allen Projektphasen bis zum Go-Live \u2013 und dar\u00fcber hinaus! Wir begleiten Sie mit Ihrer neuen L\u00f6sung. So stellen wir sicher, dass Anwender und IT-Abteilungen mit prozessualen oder technischen Problemen stets kompetente Unterst\u00fctzung erhalten.<\/p>\n<p style=\"text-align: center;\">Wir stellen f\u00fcr jeden Kunden einen individuellen Support bereit \u2013 auch f\u00fcr Ihre bereits vorhandene <span style=\"color: #daaa00;\"><a style=\"color: #daaa00;\" title=\"Mit den Microsoft Dynamics 365 L\u00f6sungen von xalution in Deutschland, Schweiz &amp; Ost-Europa erreichen Unternehmen ein neues Erfolgslevel!\" href=\"\/de\/microsoft-dynamics-365-loesungen\/\">Softwarel\u00f6sung<\/a><\/span>.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/6&#8243;][\/vc_column][\/vc_row][vc_row css_animation=&#8220;&#8220; row_type=&#8220;row&#8220; use_row_as_full_screen_section=&#8220;no&#8220; type=&#8220;full_width&#8220; angled_section=&#8220;no&#8220; text_align=&#8220;left&#8220; background_image_as_pattern=&#8220;without_pattern&#8220;][vc_column][vc_empty_space height=&#8220;130px&#8220;][\/vc_column][\/vc_row][vc_row css_animation=&#8220;&#8220; row_type=&#8220;row&#8220; use_row_as_full_screen_section=&#8220;no&#8220; type=&#8220;grid&#8220; angled_section=&#8220;no&#8220; text_align=&#8220;left&#8220; background_image_as_pattern=&#8220;without_pattern&#8220; bg_type=&#8220;image&#8220; parallax_style=&#8220;vcpb-default&#8220; bg_image_new=&#8220;id^5589|url^https:\/\/www.xalution.com\/wp-content\/uploads\/2021\/04\/xalution-bildmarke.png|caption^null|alt^null|title^xalution-bildmarke|description^null&#8220; bg_image_repeat=&#8220;no-repeat&#8220; bg_image_size=&#8220;contain&#8220; bg_image_posiiton=&#8220;80% center&#8220; css=&#8220;.vc_custom_1619007682121{background-color: #1b213a !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8220; z_index=&#8220;&#8220; el_class=&#8220;whitetext xback&#8220;][vc_column][vc_empty_space height=&#8220;130px&#8220;][vc_column_text el_class=&#8220;quote&#8220;]<\/p>\n<h2 style=\"text-align: center;\">x4ASC \u2013 xalution application service center<\/h2>\n<p>[\/vc_column_text][vc_row_inner row_type=&#8220;row&#8220; type=&#8220;full_width&#8220; text_align=&#8220;left&#8220; css_animation=&#8220;&#8220;][vc_column_inner width=&#8220;1\/2&#8243;][vc_column_text]<\/p>\n<ul>\n<li>Kompetenter Support durch unsere Berater und Entwickler<\/li>\n<li>Verf\u00fcgbarkeit bis zu 12 Stunden\/Tag<\/li>\n<li>Direkter Zugriff auf Portal, Mail oder Hotline<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8220;1\/2&#8243;][vc_column_text]<\/p>\n<ul>\n<li>3rd-Level-Support<\/li>\n<li>Leistungspakete abh\u00e4ngig von Reaktions- und Servicezeit<\/li>\n<li>Individuelle Erweiterung der Leistungen m\u00f6glich<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8220;80px&#8220;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Kontaktieren Sie uns gerne f\u00fcr weitere Informationen!<\/p>\n<p>[\/vc_column_text][vc_column_text el_class=&#8220;quote&#8220;]<\/p>\n<h3 style=\"text-align: center;\">E-Mail: <a href=\"mailto:help@xalution.com\">help@xalution.com<\/a> Telefon: +49 911 148 984 17<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8220;110px&#8220;][\/vc_column][\/vc_row][vc_row css_animation=&#8220;&#8220; row_type=&#8220;row&#8220; use_row_as_full_screen_section=&#8220;no&#8220; type=&#8220;full_width&#8220; angled_section=&#8220;no&#8220; text_align=&#8220;left&#8220; background_image_as_pattern=&#8220;without_pattern&#8220;][vc_column][vc_raw_html]JTNDYSUyMG5hbWUlM0QlMjJrb250YWt0JTIyJTNFJTNDJTJGYSUzRQ==[\/vc_raw_html][vc_empty_space height=&#8220;200px&#8220;][\/vc_column][\/vc_row][vc_row css_animation=&#8220;&#8220; row_type=&#8220;row&#8220; use_row_as_full_screen_section=&#8220;no&#8220; type=&#8220;grid&#8220; angled_section=&#8220;no&#8220; text_align=&#8220;left&#8220; background_image_as_pattern=&#8220;without_pattern&#8220; z_index=&#8220;&#8220;][vc_column width=&#8220;1\/6&#8243;][\/vc_column][vc_column width=&#8220;2\/3&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Nehmen Sie Kontakt mit uns auf.<\/h2>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: center;\">xalution liefert die optimale digitale L\u00f6sung. 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